Friday 13th November 2026
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Recently, I wrote a blog asking, Have you had those conversations? Little did I know that someone in our family hadn’t had those conversations or put things in place. We didn’t discover this until that unfortunate and very sad day arrived.
Suddenly, we found ourselves scrambling around, searching through drawers and cupboards, trying to retrieve whatever information we could find. And do you know what? It just doesn’t feel right having to rummage through someone’s personal belongings, even though they have passed away.
It also puts an enormous amount of unnecessary stress on the family members left behind, particularly those who thought everything was already in place. At a time when you should be allowed to grieve and come to terms with your loss, instead of being left to try and piece everything together.
You’re searching the house like a headless chicken, trying to find important documents, contact details and information, all while working to strict timeframes. In England, you generally have five days to register a death, unless the coroner is involved and different arrangements apply.
I cannot stress enough how incredibly important it is to have things organised beforehand.
So, to help you take those first steps, I’m going to let you into my own little secret to easier planing for those you leave behind:
My Death Folder!

This folder is something I update whenever necessary, because circumstances change, new things crop up and sometimes I simply think of something else that needs adding.
I’m hoping that by sharing some of my own tips and ideas, I might give you the nudge you need to start putting together a folder of your own. It doesn’t have to be complicated or fancy. It’s simply about making life a little easier for the people you love when they are faced with an incredibly difficult time.
So, where do you start?
Firstly get a folder or box file, something where all your information can be put into one place, think about the things people will need to know when you are no longer here.
As well as the important documents, I would include:
Full names, dates of birth and addresses.
Names and contact details of close family members.
Funeral director details, if you have a preference.
Your wishes regarding burial or cremation.
Any funeral wishes, music, readings or personal requests.
Details of bank accounts, savings and pensions.
Insurance policies and policy numbers.
Mortgage or tenancy information.
Utility providers and account details.
Details of any Lasting Powers of Attorney.
Your Will and where the original is held.
Details of regular payments, subscriptions and memberships.
Contact details for anyone who may need to be involved.
You might also want to include a little personal information about how you would like things to be remembered or celebrated. After all, these arrangements are about you.
Just remember to keep sensitive information, such as passwords and PINs, secure rather than leaving them openly in a folder. Let someone you trust know where important documents are kept and how to access them.

What happens when someone dies?
There are a few practical things that need to happen following a death.
If someone dies at home and the death was expected, a healthcare professional will verify the death. Then the funeral directors can be contacted who can take the person into their care and advise the next steps.
You will also need to register the death with the registrar, usually within five days of the doctor issuing the death certificate, unless the coroner is involved. ( England & Wales )
The registrar will need some basic information, including:
- The date and place of death.
- The person’s full name and address.
- Their date and place of birth.
- Their most recent occupation and, if retired, whether they received a pension or other benefits.
- The name, occupation and date of birth of their spouse or partner, even if that person has already died.
If you have the following documents available, they can also be really useful to take along, but if not available the death can still be registered
Registrar
- NHS medical card or NHS number.
- Passport.
- Driving licence.
- Birth certificate.
- Marriage or civil partnership certificate.
- Proof of address, such as a utility bill or Council Tax bill.
Once the death has been registered, the registrar will provide some important documents.
1. Certificate for burial or cremation
Often known as the Green Form in England and Wales, this is immediately sent to the funeral directors, which allows the funeral arrangements for burial or cremation to proceed.
2. Death certificate
This is a certified copy of the death registration, which you will need for dealing with various organisations and financial matters. There is a fee for each copy.
My advice would be to purchase several certified copies at this stage. You will probably need more than one when dealing with banks, pension providers and other organisations, and ordering additional copies later can be more time-consuming.
3. Tell Us Once service
You will also be given a unique reference number so that you can use the government’s Tell Us Once service.
This is a really useful service that allows you to notify several government departments and organisations about the death in one go.
It can notify:
- HM Revenue and Customs (HMRC).
- Department for Work and Pensions (DWP).
- HM Passport Office.
- Driver and Vehicle Licensing Agency (DVLA).
- Local council services, including Council Tax and electoral registration.
- The Blue Badge scheme, where applicable.
You can find more information here:
https://www.gov.uk/when-someone-dies/tell-us-once
Although Tell Us Once is incredibly helpful, there are still other organisations and people you may need to contact.
These might include:
- Personal pension providers.
- Insurance companies.
- Banks and building societies.
- Mortgage providers or landlords, if applicable.
- Social services, particularly if the person received care.
- Gas, electricity, water and other utility companies.
- Employers, if the person was still working.
- Doctors, dentists and opticians.
- Any other health or care services the person may have been using.
And this is precisely why having all your information together in one place can make such a difference.
There is plenty of information available online about what to do when someone dies, but when you’re grieving, the last thing you want is to be searching the internet, rummaging through cupboards or trying to remember where something important might be.
There is already so much to think about and deal with. Having the information readily available can remove some of that unnecessary pressure and allow your loved ones to concentrate on what really matters: each other, saying goodbye and having time to grieve.
So, my message is simple.
Get organised. Be kind. Think about the people you love.
Start putting your folder together, have those conversations and make sure someone knows where everything is.
Don’t keep putting it off because you think there’s plenty of time. We simply don’t know what lies around the corner or when our time will come.
It might not be the most cheerful thing to spend a couple of days organising, but I can promise you it’s one of the kindest things you can do for the people you leave behind.
A little preparation today could make an enormous difference to someone you love tomorrow.
And remember, it’s never too early to get organised.
A little note: The information shared in this blog is intended as a basic outline and a starting point for your own research. I would always encourage you to check the details, look online, read around and find out as much as you can for yourself. Everyone’s circumstances and funeral plans will be different. Information, guidance and requirements can change over time and may also vary depending on where you live.
Useful links below
https://www.gov.uk/when-someone-dies/tell-us-once
https://www.citizensadvice.org.uk/family/death-and-wills/what-to-do-after-a-death/
https://www.ageuk.org.uk/siteassets/documents/information-guides/ageukig03_when_someone_dies.inf.pdf

































